ISSUE GB2 - 2008
CMR CONTROLS LTD are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the selector in the menu bar. New Issue
Our Contact details:
CMR CONTROLS LTD
22 Repton Court
Repton Close
Basildon
Essex SS13 1LN
United Kingdom
Phone: +44 (0) 1268287222
Fax: +44 (0) 1268287099
e-mail: sales@cmr-controls.com
VAT Number GB 324 6125 82
Company Registration Number 1372356
|
Making a Quotation or Purchase
Making a quotation or purchase could not be easier. Just browse our catalogue, and add any items that you wish to have a quote for or want to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the quotation or the order.
If you only want a quotation just select quotation or you can purchase to be invoiced provided you have an account otherwise you can select Pro-Forma Invoice. We also accept credit card payment over the phone such as Visa and Mastercard.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are ready to be shipped. In any event, being a manufacturing company, we do not request payment from you until we have confirmed with you the order details and specifications and delivery times in a separate order acknowledgement.
When you receive an automated e-mail confirmation of a quotation or order it will be mentioned on there if you had selected to have a quotation or order. It does not mean a binding contract exists between us. We will contact you and confirm your request and shall send you an order ackowledgement or quotation if so required. We have included this term to protect both parties in case a mistake has been made in specification or pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping
All products are packed and shipped ex factory Basildon. Delivery shall be charged for unless mentioned otherwise in the price list or price section of this catalogue. |
Delivery Schedule
When you have placed an order, we deliver your order as soon as possible. We will send you an acknowledgement with the estimated delivery time if the products not be in stock. |
Back Orders
If your item is not in stock, your order shall be in line for delivery as soon as it is ready for despatch. You will always be contacted with the delivery time information. |
Tax Charges
For orders to be invoiced and shipped within the UK 17.5% VAT is added. For any other destination within the EU we need your VAT Number and full company details to be exempt. If this information is not supplied 17.5% VAT is added to the order value. All other destinations outside the EU are VAT free if we can prove that the goods have been exported from UK to that destination. Our Invoices shall have our VAT number and the Intrastat Numbers and Comodity Codes for your records. |
Credit Card Security
When the order is placed at our website and you have elected to pay by Credit Card over the Phone, all card details are destroyed after the transaction and no records are kept at CMR CONTROLS LTD order process offices. |
Guarantee
We guarantee your satisfaction. All of our products come with a 12 months from date of Invoice guarantee. |
Reaching Us
If you need to reach us, please email us using the selector on the menu bar 'Contact-us' alternatively, you can call on +44 (0) 1268287222 or fax us on +44 (0) 1268287099 or write to us at CMR CONTROLS LTD 22 Repton Court Repton Close Basildon Essex SS13 1LN United Kingdom |
Privacy Policy
We, CMR CONTROLS LTD do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
In any event, it needs a goods return note authorisation from CMR CONTROLS to do so. If a mistake has been made in ordering or the goods are no longer required a re-stocking charge is normally applicable of 20% of the goods value provided the goods have returned in as new condition. |
Remittance Terms
If the goods are sold on open account the payment terms shall apply. In any event, an account must be opened and this would required your full company name, registered office address and operation address and the registration number of your company. Otherwise the terms are 'Payment before shipment ex works' with a Pro-Forma Invoice |
http://www.actinic.com/ |
